Privacy Policy

Land Hack LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website landhackllc.com, submit a quote request, contact us by phone or email, or interact with us through SMS/text messaging or other communication channels.

By using our website, submitting a form, or providing your phone number, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services or provide your personal information.

1. What Information Is Collected (Information We Collect)

Personal Information You Provide

When you request a quote, contact us, or interact with our business, we may collect the following information:

• Full name
• Phone number (including mobile phone number for SMS/text messaging)
• Email address
• Property address or service location
• Project details (lot size, type of clearing needed, timeline)
• Preferred contact method

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type (desktop, mobile, tablet)
• Operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and tracking pixels (see Section 8 below)

2. SMS Opt-In Details and Text Messaging Data Collection

What SMS Data We Collect

We collect your mobile phone number when you submit a quote request form on our website, provide it during a phone call, or otherwise share it with our business. Your phone number is stored securely in our customer relationship management (CRM) system for the purpose of communicating with you about your land clearing project.

How We Use Your Phone Number for SMS

We may send you SMS/text messages for the following purposes:

• Quote follow-ups — confirming receipt of your request and providing your estimate
• Appointment confirmations — confirming scheduled site visits or project start dates
• Appointment reminders — reminding you of upcoming scheduled services
• Project updates — notifying you of progress, completion, or scheduling changes
• Service follow-ups — checking in after project completion and requesting feedback
• Promotional messages — occasional offers, seasonal discounts, or referral opportunities (only with your consent)

Message Frequency

Message frequency varies based on your interaction with our business. You may receive messages related to your specific project inquiry, scheduled services, and occasional promotional communications. Typically, you will receive between 2-10 messages per month depending on active project status.

Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging and data rates apply to all SMS/text messages sent to and from Land Hack LLC. We are not responsible for any charges incurred by your wireless carrier.

Opting Out of SMS Messages

You may opt out of receiving SMS/text messages at any time.

• Reply STOP to any text message you receive from us to immediately unsubscribe from all future SMS communications
• Reply HELP to any text message for assistance or contact information
• Contact us directly at info@landhackllc.com or call (656) 207-2931 to request removal from our SMS list

After opting out, you will receive one final confirmation message. You will no longer receive SMS messages from Land Hack LLC unless you re-subscribe. Opting out of SMS does not affect other forms of communication (email, phone calls).

SMS Data Sharing — No Sharing Statement (Required by Carriers)

We do not share, sell, rent, or lease your SMS opt-in data, mobile phone number, or text messaging consent information with any third parties for any purpose, including marketing, advertising, or promotional purposes. SMS opt-in consent and mobile phone numbers collected through Land Hack LLC will never be shared with third-party advertisers, data brokers, affiliates, partners, or unaffiliated companies under any circumstances. We may share your phone number only with our SMS service provider (Twilio, used solely as a technical processor to deliver messages on our behalf) and as required by law, court order, or government regulation. This no-sharing policy applies to all SMS opt-in data collected through our website chat widget, web forms, Facebook lead ads, and any other opt-in channel.

3. How Data Is Used (How We Use Your Information)

We use the personal information we collect for the following business purposes:

• To respond to your quote requests and provide estimates for land clearing services
• To schedule, confirm, and manage appointments and service dates
• To communicate with you about your project via phone, email, or SMS
• To process payments and maintain business records
• To improve our website, services, and customer experience
• To send marketing communications (with your consent)
• To comply with legal obligations and protect our rights
• To analyze website traffic and optimize our advertising (see Section 8)

4. Third-Party Sharing & Disclosure

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We use trusted third-party tools for CRM, SMS messaging, email, website hosting, and analytics. These providers process your data solely on our behalf and are contractually obligated to protect it.
• Legal requirements: We may disclose your information if required by law, subpoena, court order, or government investigation.
• Business protection: We may share information to protect the rights, safety, or property of Land Hack LLC, our customers, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. TCPA Compliance (Telephone Consumer Protection Act)

Land Hack LLC fully complies with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and all applicable Federal Communications Commission (FCC) regulations governing telephone and SMS communications.

• We obtain express written consent before sending any SMS/text messages to your mobile device
• Consent is obtained through our website quote request form, which includes a clear disclosure and checkbox
• Consent is not required as a condition of purchase — you may receive our services without agreeing to SMS communications
• We maintain records of consent for each consumer
• We honor all opt-out requests immediately upon receipt of a STOP message
• We do not use automated telephone dialing systems (ATDS) to send unsolicited messages to consumers who have not provided consent

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• Active customer data: Retained for the duration of our business relationship and for 3 years following the last interaction or completed project
• Quote request data: Retained for 2 years from the date of submission, even if you do not become a customer
• SMS consent records: Retained for 5 years from the date of consent or opt-out, as required for TCPA compliance
• Financial and transaction records: Retained for 7 years as required by tax and business law
• Website analytics data: Retained for up to 26 months

After the applicable retention period, your data is securely deleted or anonymized. You may request earlier deletion by contacting us (see Section 11).

7. Data Security Practices

We implement commercially reasonable security measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS) on our website
• Secure, access-controlled CRM and database systems
• Restricted employee access to personal data on a need-to-know basis
• Regular review of data handling practices

While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

8. Cookie and Tracking Information

Cookies

Our website uses cookies — small text files stored on your device — to improve your experience. These include:

• Essential cookies: Required for basic site functionality (e.g., form submissions)
• Analytics cookies: Help us understand how visitors use our site (e.g., pages visited, time on site)
• Advertising cookies: Used to deliver relevant ads and measure ad effectiveness

Facebook Pixel (Meta Pixel)

We use the Facebook Pixel (Meta Pixel) on our website. This tracking technology, provided by Meta Platforms, Inc., collects data about your website activity to:

• Measure the effectiveness of our Facebook and Instagram advertising
• Build targeted audiences for future ads
• Optimize ad delivery to people most likely to take action
• Track conversions (e.g., quote form submissions) from our ads

The Facebook Pixel may collect information such as your IP address, browser information, pages visited, and actions taken on our site. This data is subject to Meta's Privacy Policy.

Google Analytics

We may use Google Analytics to collect anonymized data about website traffic and user behavior. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

Managing Cookies

You can control or delete cookies through your browser settings. Disabling cookies may affect your experience on our website. Most browsers allow you to:

• View what cookies are set
• Delete individual or all cookies
• Block third-party cookies
• Block cookies from specific sites

9. User Rights (Your Privacy Rights)

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to legal retention requirements)
• Opt-out of marketing: Unsubscribe from marketing emails or SMS messages at any time
• Data portability: Request your data in a portable format

To exercise any of these rights, contact us using the information in Section 11.

10. Age Restriction (18+) and Children's Privacy

Our services and SMS program are not directed to or intended for individuals under the age of 18 years. You must be at least 18 years old to provide consent, opt in to receive SMS text messages, submit a quote request, or otherwise use our services. We do not knowingly collect personal information from children or minors under 18. If we learn that we have collected information from a child under 18, we will promptly delete it. If you believe a minor has provided us with personal information, please contact us immediately at info@landhackllc.com.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.